Privacy Policy

01Introduction

The Clarity Code ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, register for our live online classes, or use our services.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.

02Information We Collect

Information You Provide Directly

• Contact information: name, email address, phone number
• Registration information: sign-up details for our live online classes and webinars
• Communication: messages, inquiries, and feedback you send to us
• Survey or assessment responses: answers you provide when using our coaching frameworks or tools

Information Collected Automatically

• Device information: IP address, browser type, operating system
• Usage data: pages visited, time spent on site, referral source
• Cookies & tracking: via Meta Pixel and Microsoft Clarity (see sections below)

03How We Use Your Information

We use the information we collect to:

• Register and confirm your attendance for live online classes and webinars
• Send class join links, reminders, and follow-up communications
• Respond to inquiries and provide customer support
• Improve our website, content, and services
• Comply with our legal obligations
• Measure the effectiveness of our advertising through Meta Pixel
• Send relevant educational content and offers you have opted in to receive

04Meta Pixel & Advertising

We use Meta Pixel (Facebook Pixel) on our website to:

• Track user interactions and conversions
• Measure the effectiveness of our Meta and Instagram advertising campaigns
• Retarget interested users with relevant content
• Build audiences for targeted advertising

Your data may be shared with Meta Platforms, Inc. for these purposes. Meta's privacy practices are governed by their Privacy Policy.

05Microsoft Clarity

We use Microsoft Clarity to:

• Understand how users interact with our website
• Identify and fix usability issues
• Improve the user experience

Microsoft Clarity collects session recordings and heatmaps. Visit Microsoft's Privacy Statement for details.

06SMS Messaging

We collect phone numbers through our webinar registration form at offers.theclaritycode.shop. SMS consent is collected through two separate, optional checkboxes on the registration form:

• Informational messages: appointment reminders, registration confirmations, and service notifications
• Marketing messages: promotional offers, event announcements, and relevant resources

Both checkboxes are unchecked by default and are not required to submit the registration form. Checking neither box does not prevent form submission or access to our services.

SMS consent is not sold, rented, or shared with any third parties for their marketing purposes. Your phone number and consent information are shared only with our SMS service providers (GoHighLevel and its carrier partners) for the sole purpose of delivering the messages you have consented to receive.

You may opt out of SMS messages at any time by replying STOP to any message. You may request help by replying HELP. Message frequency varies based on webinar scheduling and relevant updates. Message and data rates may apply depending on your mobile carrier and service plan.

07Data Sharing & Disclosure

We do not sell your personal information. We may share data only as needed with:

• Service providers: GoHighLevel (registration and scheduling), Meta (advertising), Microsoft (analytics), our email and SMS delivery providers
• Legal requirements: when required by law or to protect our rights and the rights of others
• Business transfers: in the case of a merger, acquisition, or asset sale

08Data Retention

• Contact information: retained for up to 3 years for class follow-up and ongoing communication
• Survey and assessment responses: retained for 2 years for service improvement
• Tracking data: Meta Pixel and Microsoft Clarity data is retained according to their policies

09Your Privacy Rights

You have the right to:

• Access: request a copy of your personal data
• Correction: update inaccurate information
• Deletion: request deletion of your data (subject to legal obligations)
• Opt-out: disable cookies and tracking via your browser settings
• Opt-out of ads: use Meta's Ad Preferences to control targeted ads

To exercise these rights, contact us at the address below.

10California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know, delete, and opt out of the sale of personal information. We do not sell personal information, but you may still exercise your rights by contacting us.

11Security

We implement reasonable security measures to protect your information, including SSL encryption, secure servers, and limited access controls. However, no method of transmission over the internet is 100% secure.

12Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies independently.

13Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect information from children. If we become aware of such collection, we will delete it immediately.

14Changes to This Policy

We may update this Privacy Policy periodically. Changes will be effective upon posting to our website. Your continued use constitutes acceptance of the updated policy.

15Contact Us

For privacy inquiries or to exercise your rights:

16Compliance

This Privacy Policy complies with:

• Meta Ads policy requirements
• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• Standard privacy best practices for online education and coaching services

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.